Terms of sale

Overview

These Terms of Sale ("Terms") govern your purchase of products from KLUE ("we," "us," "our") through our website www.kluesocks.com (the "Site"). By placing an order on our Site, you agree to be bound by these Terms.

Product Availability and Description

  • Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders for delivery in multiple shipments.
  • Description: We strive to ensure that the product descriptions on our Site are accurate. However, we do not warrant that the descriptions, colors, or other content are error-free, complete, or current.

Pricing and Payment

  • Pricing: All prices are listed in Euros and may change without notice. Prices include VAT where applicable and exclude shipping costs and any import duties/taxes (for deliveries outside the EU), which are shown before you confirm your order. Prices include VAT where applicable.
  • Payment Methods: We accept the following payment methods: Visa, MasterCard, PayPal.
  • Payment Terms: Payment is due at the time of purchase. By placing an order, you authorize us to charge your payment method for the total amount, including any applicable taxes and shipping fees.

Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping rates, delivery times, and procedures.
  • Risk of Loss: All items purchased from our Site are made pursuant to a shipment contract. The risk of loss and title pass to you upon delivery of the products to your address. 

Returns and Exchanges

  • Return Policy: Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.
  • Defective Products: If you receive a defective or damaged product, please contact us at info@kluesocks.com within 14 days of receipt for a replacement or refund.

Limitation of Liability

  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.
  • Our liability for any damages arising from your use of our products shall not exceed the purchase price of the product. We are not liable for any indirect, incidental, punitive, or consequential damages of any kind. Nothing in these Terms shall affect your statutory rights under applicable consumer protection laws.

Governing Law

  • These Terms are governed by and construed in accordance with the laws of FRANCE, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in FRANCE.

Changes to Terms

  • We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

Contact Information

  • If you have any questions or concerns about these Terms, please contact us at:
    • Email: info@kluesocks.com
    • Address: 128 rue La Boétie 75008 PARIS, FRANCE
    • Company: IVEKA SAS
    • SIRET: 89220747300018
    • VAT Number: FR66892207473

Thank you for shopping with us!